Frequently Asked Questions
Residential Duct Cleaning – FAQs
How often should I clean my home’s air ducts?
For most households, every 2 years is recommended. Homes with pets, children, seniors, or allergy sufferers may benefit from more frequent cleaning.
Will duct cleaning improve my indoor air quality?
Yes. Removing dust, pollen, and allergens from ducts helps reduce respiratory issues, improves airflow, and makes your home feel fresher.
Do you clean both supply and return vents?
Yes. Our process includes every supply and return vent, plus the furnace, coils, and blowers, for a full-system clean.
Is duct cleaning safe for kids and pets?
Absolutely. We use Health Canada–approved disinfectants that are eco-friendly and safe for families and pets.
What can I expect during the service?
Our technicians inspect your system, set up protective equipment, clean each duct line with rotary brushes and negative air suction, and provide before-and-after photos or video for peace of mind.
Commercial Duct Cleaning – FAQs
How often should commercial air ducts be cleaned?
Most businesses benefit from cleaning every 2–3 years. High-traffic facilities such as restaurants, hotels, and healthcare centers may require annual service to meet health and safety standards.
Will duct cleaning disrupt my business operations?
No. We offer flexible scheduling, including evenings and weekends, to minimize downtime. Our team works efficiently and ensures all areas are left clean after service.
Do you provide reports or proof of service for property managers?
Yes. We supply before-and-after photos or video footage, along with a summary report, which can be used for strata councils, compliance checks, or internal records.
Are your services compliant with WorkSafeBC and safety regulations?
Absolutely. Fresh Air Home is WorkSafeBC cleared, carries $5M liability insurance, and follows NADCA standards for commercial duct cleaning.
Can you handle large-scale projects like strata or multi-unit buildings?
Yes. We specialize in both small and large projects, from office spaces to 100+ unit strata properties. We work directly with property managers to coordinate scheduling and logistics.